Returns & Exchanges

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7-Day Window

From date of delivery

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Free Exchange

First size exchange free

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Easy Process

Via WhatsApp or Email

Eligible Items

Clothing items in original, unworn condition
Items with original packaging and tags intact
Items free from perfume, deodorant, or makeup stains
Must be returned within 7 days of delivery

Non-Returnable Items

blockSale or discounted items (all sales are final)

blockAccessories (jewelry, scarves, bags)

blockUndergarments and intimate wear

blockCustom or altered items

blockItems without original tags

How to Initiate a Return

Share photos of the item(s) you wish to return

Our team will review and approve your return request within 24 hours

Ship the item back using a tracked shipping method

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method. REVE is not responsible for items lost in return transit.

Refund Process

DetailInformation

Processing Time5–7 Business Days

Refund MethodOriginal payment method

COD OrdersBank transfer or mobile wallet

Exchanges

We offer exchanges for size only, subject to availability. To exchange an item, follow the same return process and specify your desired size. Exchange shipping is free for the first exchange.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours of delivery with photos. We will arrange a free return and send a replacement or full refund at no additional cost.

Questions?

For any return or exchange queries, please contact us.

RETURNS & EXCHANGES